ShieldPower Privacy Policy

Last updated: March 2026

1. Introduction

ShieldPower AG ("ShieldPower," "we," "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or interact with our services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number, company name)
• Inquiry details submitted through our contact forms
• Technical requirements and project specifications you share with our engineers
• Comments and feedback on blog articles

2.2 Information Collected Automatically

• Device and browser information
• IP address and approximate geographic location
• Pages visited, time spent, and navigation paths
• Referring website addresses

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide technical support
• Process project quotations and orders
• Send relevant product updates and technical newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Authorized distributors in your region to fulfill inquiries
• Service providers who assist with website operations and email delivery
• Legal authorities when required by applicable law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted data transmission (TLS), access controls, and regular security assessments.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Inquiry data is retained for up to 3 years; website analytics data is retained for up to 26 months.

7. Your Rights

Subject to applicable law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Cookies

Our website uses cookies to ensure proper functionality and to analyze usage patterns. You can manage cookie preferences through your browser settings. Essential cookies required for website operation cannot be disabled.

9. International Transfers

Your data may be transferred to and processed in countries outside of your residence, including Switzerland and other countries where ShieldPower operates. We ensure appropriate safeguards are in place for any such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact

For privacy-related inquiries, contact our Data Protection Officer at: [email protected]